At the Trauma & Grief Institute (TGI), we aim to make our pricing clear and accessible. Service fees are listed directly on our website next to the clinician providing the service or alongside the program or event details. This helps you easily find the cost for the specific support you're considering.

If you have any questions or need help understanding the fees, feel free to reach out. We're happy to assist and ensure you have all the information you need to make an informed decision.

At the Trauma & Grief Institute (TGI), we’ve built a care system specifically designed to help clients work through trauma and grief. When you see your clinician through TGI, they’re supported by a team, resources, and guidelines that help them give you the best care possible.

If you see your TGI clinician at another office, it can create some challenges:

• Team Support: At TGI, your clinician has access to a team and tools specifically for trauma and grief care. Outside of TGI, they may not have the same level of support.

• Consistency: Staying within TGI helps keep your care smooth and focused. Switching settings can disrupt the way care is provided.

• Rules and Policies: TGI has specific policies to protect you and your clinician. These don’t apply if you work with them somewhere else.

• Loyalty to TGI: TGI invests significant resources in finding and connecting clients to our clinicians through our marketing and outreach efforts. When clients see their clinician within TGI, it honors the resources and mission that made that connection possible.

We encourage you to stay connected with your clinician through TGI so you can get the full benefit of our care system. If you have questions or concerns, we’d love to talk with you and help figure out what’s best for you.

Shortly before the start of your online session you will receive an email with instructions and the link for your online session.

Yes, your clinician will likely book multiple sessions in advance to ensure you receive the best care and maintain consistency in your progress. This approach helps create a structured plan tailored to your needs and ensures your spot is secured in the clinician’s schedule.

After your intake session, you can access your appointments using your profile in our booking system to schedule, change, or cancel sessions as needed. Please note that we require at least 24 hours’ notice to cancel or reschedule an appointment. If notice isn’t provided, a late cancellation or no-show fee equal to the full session rate will apply.

If you have any questions about scheduling or our policies, feel free to reach out. We're here to help!

Please note there is a strict no show/late cancellation fee of the regular session fee, should there not be 24 hours notice.

The most updated policy can be found at traumaandgrief.com/phi