Frequently Asked Questions
Do you offer custom retreats, presentations, or training?
Yes! Please reach out to discuss your needs, and we will work with you to create a valuable experience for your group.
Where can I find information about service fees?
We aim to make pricing clear and accessible. Service fees are listed directly on our website next to the clinician providing the service or alongside the program or event details. This helps you easily find the cost for the specific support you're considering. In some cases, our independent contractors have asked us not to list their fees, so they can offer you financially tailored support. If you have any questions or need help understanding the fees, feel free to reach out. We're happy to assist and ensure you have all the information you need to make an informed decision.
How do I book or change a session time?
You can contact our admin team at hello@traumaandgrief.com or reach out to your practitioner directly to book or adjust a session time.
Sessions cancellation policy
Please note the strict no show/late cancellation fee. You will be charged the full session fee for Associate sessions if you do not give at least 24 hours notice.
What does it mean that TGI does not offer professional services?
TGI itself is not a regulated health provider. All psychotherapy and clinical services are offered by independent, licensed professionals. TGI provides the platform, space, and coordination — but not the regulated services directly. This applies only to regulated professional services; other offerings on our website, such as products and select events, are provided directly by TGI.
Personal Health Information Policy
The most updated policy can be found at traumaandgrief.com/phi
Note that Associates and Affiliates may have additional personal health information policies regarding their private practice.
Trauma & Grief Institute
© 2024 by Trauma & Grief Institute.